Visitors • Public browsing

Frequently asked questions

Short answers to the most common doubts from visitors.

Visitor questions

The essentials, without noise.

The most common visitor questions are gathered here for a quicker read.

Yes. Public browsing is free and does not require registration.
No. The public area can be explored without creating an account.
Use the main navigation or go directly to the public pages for Lisbon and Porto.
Yes. City browsing and filters help you narrow down profiles faster.
Each public profile shows the contact channels made available by the advertiser. When those channels are active, contact can be made directly from the listing.
Yes. Listings go through editorial verification before publication.
No. Verification applies to the public listing content and its editorial framing. To see what falls inside that scope, visit the verification page.
A listing may become unavailable because of review, content updates, pause by the advertiser, or lack of credits.
Yes. Profile content may be updated by the advertiser. When needed, those edits can go through a new editorial review before publication.
When relevant, the profile may show indicators for new or recently updated listings.
No. PortaVIP does not represent advertisers and does not intervene in private agreements between both sides.
No. PortaVIP does not process payments, does not manage bookings, and does not guarantee the advertised service.
If you find incorrect, suspicious, or inappropriate content, use the reports page or the contact page for review by the team.
Yes. Public content follows editorial standards and internal platform rules, which you can review on the content policy page.
Yes. Visitors can use the official contact channels published on the site whenever needed.

Still missing the right answer?

Use the official contact channels.