Frequently asked questions
Verification reviews the public profile before publication and again whenever relevant changes are made.
We review public content, visuals, consistency of information, and overall editorial framing.
It may take longer when more clarification is needed or when additional checks are required.
A profile can remain pending when information still needs to be confirmed or when content needs adjustment before publication.
Yes. Adjustments may be requested to ensure consistency, presentation quality, and editorial fit.
After validation, the profile can move to publication or update. If there are open points, it remains under review.
Yes. Profiles or materials that do not meet platform criteria may be refused.
What is actually verified
Verification covers the public profile. It does not cover contact, bookings, payments, or real-time availability.
Scope
Verified
Clarification
Scope
Public profile information
Verified
Yes
Clarification
Reviewed before publication.
Scope
Photos and video shown in the listing
Verified
Yes
Clarification
Reviewed for consistency, presentation, and editorial framing.
Scope
Relevant content updates
Verified
Depending on the case
Clarification
May require a new review before becoming visible.
Scope
Real-time availability
Verified
No
Clarification
Depends on the advertiser.
Scope
Contact, bookings, and payments
Verified
No
Clarification
Not handled by the platform.
Scope
Reports submitted after publication
Verified
Depending on the case
Clarification
May trigger a new review.
